Privacy Policy

We Care Daycare & Out of School Care respects the privacy of the children and families in our care. We are committed to protecting personal information and handling it responsibly and in accordance with applicable Alberta privacy legislation, including the Personal Information Protection Act (PIPA).

Information We Collect

We may collect personal information when families contact us, inquire about our programs, submit an application, register a child, or communicate with our centre. This may include:

• Parent or guardian names and contact information

• Child’s name, date of birth, and emergency contact information

• Information necessary to provide appropriate care and support for a child

• Medical, allergy, medication, or other health-related information provided for the purpose of caring for a child

• Information required for billing, registration, and administration

• Information provided through our website contact or inquiry forms

We collect only information that is reasonably necessary for the purposes for which it is collected.
 

How We Use Personal Information

Personal information may be used to:

• Communicate with parents and guardians

• Provide safe and appropriate care to children

• Respond to inquiries and applications

• Maintain registration and childcare records

• Meet licensing, legal, health, and safety requirements

• Process payments and manage accounts

• Communicate important information about our programs and services

We do not sell personal information or use it for unrelated marketing purposes without appropriate consent.
 

Children’s Information

We take the privacy of children particularly seriously. Information about children is kept confidential and is accessed only by individuals who require it for legitimate childcare, administrative, safety, or legal purposes.
 

Photos and Videos

Photographs or videos of children may occasionally be taken for program documentation, classroom activities, or promotional purposes. We will obtain the appropriate consent before using a child’s photograph or video for public-facing purposes, such as our website or social media.

Parents and guardians may contact us if they have questions about how their child’s image or information is being used.

Sharing Personal Information

We do not disclose personal information to third parties unless:

• We have obtained appropriate consent;

• The disclosure is reasonably necessary to provide services or protect a child;

• The disclosure is required or authorized by law; or

• The disclosure is otherwise permitted under applicable privacy legislation.
   

Information may be shared with government, health, emergency, or regulatory authorities when required or permitted by law.

Protecting Personal Information

We take reasonable physical, administrative, and technological measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.

Access to confidential information is limited to individuals who need the information to perform their responsibilities.
 

Website Information

When you visit our website, certain technical information may be collected automatically by our website provider, such as your IP address, browser type, device information, and general website usage information. This information may be used to maintain website security, improve website performance, and understand how visitors use our website.

Our website may also use cookies or similar technologies depending on the features and services provided by our website platform.
 

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as website hosting, online forms, scheduling, payment processing, or other tools. These services may have their own privacy policies and practices.

Where a service provider outside Canada is used to collect, use, disclose, or store personal information, applicable Alberta privacy requirements regarding notification and transparency will be followed.
 

Retention and Disposal

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected or to meet applicable legal, regulatory, and business requirements. When information is no longer required, it will be securely destroyed, deleted, or anonymized as appropriate.
 

Accessing or Correcting Your Information

Parents and guardians may request access to personal information held about them or their child, subject to applicable legal requirements. Requests to correct inaccurate or incomplete information may also be made.

We will make reasonable efforts to keep personal information accurate and up to date.
 

Privacy Questions or Concerns

If you have questions about our privacy practices, would like to request access to personal information, or have a privacy concern, please contact our Privacy Officer:

Privacy Officer
We Care Daycare & Out of School Care
asifa.hirji@live.com
403-828-4409

We will make reasonable efforts to respond to privacy inquiries and concerns in a timely manner.

Individuals who remain concerned about the handling of their personal information may also contact the Office of the Information and Privacy Commissioner of Alberta.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. The most current version will be posted on our website.
 

Last Updated: October 2026